Outsourced IT is an Amazing Investment for Your Business

Outsourced IT is an Amazing Investment for Your Business

Original Post: Outsourced IT is an Amazing Investment for Your Business

Cybersecurity Essentials for Protecting Your Business

Cybersecurity Essentials for Protecting Your Business

Original Post: Cybersecurity Essentials for Protecting Your Business

Fix Your IT Budget By Addressing These Three Key Pain Points

Fix Your IT Budget By Addressing These Three Key Pain Points

Original Post: Fix Your IT Budget By Addressing These Three Key Pain Points

A Focus on Collaboration Helps Every Business

A Focus on Collaboration Helps Every Business

Original Post: A Focus on Collaboration Helps Every Business

What Small Businesses Can Learn from the UnitedHealth Hack

What Small Businesses Can Learn from the UnitedHealth Hack

Original Post: What Small Businesses Can Learn from the UnitedHealth Hack

From Firewalls to Backups: Cybersecurity Strategies

From Firewalls to Backups: Cybersecurity Strategies

Original Post: From Firewalls to Backups: Cybersecurity Strategies

Bloatware is Annoying: What You Can Do About It

Bloatware is Annoying: What You Can Do About It

Original Post: Bloatware is Annoying: What You Can Do About It

Document Management Can Revolutionize the Right Business

Document Management Can Revolutionize the Right Business

Original Post: Document Management Can Revolutionize the Right Business

VoIP Can Be a Powerful Communications Solution for Your SMB

VoIP Can Be a Powerful Communications Solution for Your SMB

Original Post: VoIP Can Be a Powerful Communications Solution for Your SMB

AI Can Push the Needle for Small Businesses

AI Can Push the Needle for Small Businesses

Original Post: AI Can Push the Needle for Small Businesses

How Managed Service Providers in Indianapolis Deliver Cost-Effective IT Solutions

How Managed Service Providers in Indianapolis Deliver Cost-Effective IT Solutions

Original Post: How Managed Service Providers in Indianapolis Deliver Cost-Effective IT Solutions

Big Data Can Help Fuel Your Business’ Growth

Big Data Can Help Fuel Your Business’ Growth

Original Post: Big Data Can Help Fuel Your Business’ Growth

How to Weigh Your Cloud Options

How to Weigh Your Cloud Options

Original Post: How to Weigh Your Cloud Options

Save Your Chrome Tabs for Later Reading

Save Your Chrome Tabs for Later Reading

Original Post: Save Your Chrome Tabs for Later Reading

3 Steps to Get Employees On Your Side During a Technology Implementation

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A competitive business can adapt to change with new technologies and innovate in their industry. Unfortunately, where innovation and new technologies are concerned, businesses often experience considerable pushback from employees who might not understand how the new solutions support the company’s mission. How do you get these employees on board?

Why Are They Hesitant?

Most employees will be resistant to your new technologies for a reason rather than simply out of spite for management (although the world has more than its fair share of these people, too), so you can lessen the resistance and learn how to overcome it by listening to their concerns well before you implement any new solution. What are your team’s major problems, and what does your proposed solution actually do to solve them? You might find that your team has much bigger issues that need to be worked out first before you can move forward with your desired change. A couple of ways you can measure popular opinion of your team’s concerns is through feedback surveys and one-on-one conversations.

What Can You Teach Them?

Often, your team might not know what your new solution does, and the resistance comes from a knowledge deficit. Ask yourself why they might not be on board with a solution, then go into any conversations with your staff to teach them just how interesting and valuable your proposed change is. Once they understand how the new tool makes their jobs easier, they should be more willing to listen to what you have to say. Plus, you can involve key staff in the implementation process to aid in building training programs and materials that will help everyone stay up to speed.

How Can You Support Them?

When employees feel like they can get the support they need for any and all new technologies, they will be less likely to lash out when you implement a change to your infrastructure. All new solutions will come with a learning curve, and if employees feel supported while they get their feet wet with the new tools, they’ll have an easier time with the transition and, therefore, be happier about the change. A good help desk can go a long way toward supporting your employees the way they need to be, and it should be made very clear that employees are expected to ask for help when they start to struggle or feel overwhelmed.

You Should Have Support Throughout This Process, Too

Implementing new solutions is made much easier and more manageable when you’re not navigating these issues alone. Reciprocal Technologies can assist with implementing any new technology solution, including all of the above steps. To learn more about what we can do for your business, call us today at 317-759-3972.

from: https://reciprocaltech.com/blog/3-steps-to-get-employees-on-your-side-during-a-technology-implementation/

Even the Most Diligent Individuals Are Not Immune to Data Breaches

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Humans have all kinds of stakes in digital security thanks to today’s online world demanding that we be more online than ever. Whether it’s personal information or financial details, you can bet everyone is at risk to some degree. Today, we want to examine why individuals—even technology professionals—are not immune to data theft.

An Ever-Changing Threat Landscape

It’s challenging to stay safe in a world where threats always evolve and change their approaches to get around modern security measures. Even the most secure networks are at risk of being cracked by advanced threats like ransomware, and even the most diligent individuals can fall prey to sophisticated hacking and phishing attacks.

Human Error Continues to Be a Problem

People will make mistakes; it’s just what we do, particularly when dealing with advanced technologies like what we see today. It’s easy to make a mistake and click an infected link or download the wrong attachment, and it’s not out of the question to accidentally be tricked into handing over credentials if the exploiter is particularly crafty. No matter how careful you are, you will encounter these risks, and where there are risks, there are mistakes to be made.

Third-Party Challenges

When so many parties are involved in our personal data and information, like with online retailers and other third-party services, there are greater risks involved that must be acknowledged. While these online services and retailers might provide value, it comes at the cost of yet another vulnerability. Since many services are interconnected, one breach could result in many.

Poor Security Measures

Many folks still underestimate the determination of digital thieves out there. They’re not just after data or money; they’re after anything of value they can get their hands on, be it weak passwords, outdated software, or skipping encryption. These kinds of common oversights can leave individuals vulnerable to data theft and organizations wide open to breaches. It is imperative that you stay ahead of the threats out there whenever possible.

Everyone is Online All the Time

With so much of everyday life taking place online, it’s no surprise that our digital footprints are goldmines to cyberthreats. Even seemingly simple things like social media profiles or online shopping habits can give hackers important insights into who we are as potential targets.

Recognizing our vulnerability is the first step toward safeguarding our digital lives. By staying informed about the latest cyber threats and powering up our security measures, we can build a strong defense to protect both our identities and our organization’s assets.

At Reciprocal Technologies, our team of IT professionals is dedicated to keeping your data safe and sound. Want to learn more about how we can help fortify your organization’s defenses? Give us a call today at 317-759-3972.

from: https://reciprocaltech.com/blog/even-the-most-diligent-individuals-are-not-immune-to-data-breaches/

The Dos and Don’ts of Smartphone Use for Business

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Today, we encounter situations in business where digital communication is preferred by many people, and as a result, the use of smartphones to conduct business has become more common. With this shift in the way people do business, there are several considerations that the modern worker has to navigate to properly use smartphones to their advantage. Let’s take a look at a few in today’s blog. 

Do – Use Etiquette 

Smartphone etiquette is a term that you may not be familiar with, but you probably understand the basic tenets of it. It is essentially the manner in which you should act while using a phone for business. With everyone always using their phones, interactions have become a little less formal, but when conducting business, there are definitely times when it is a must to lose the casual tone. The truth is, if your first impression with a would-be customer is over the phone—especially a mobile call—there are some things you should remember because you only have one opportunity at a first impression.

Don’t – Use Speakerphone

Do not use the speakerphone option when you are on a business call; especially if there is a chance of background noise. With so many people working from home (or remotely from nearly any place), there is always a chance that some background noise could be deemed distracting and unprofessional. On top of that, most speakerphones just don’t offer the same clarity that a good headset or the standard microphone on a phone provides.

Do – Limit Notifications

Smartphones are undeniably useful, but they can also be a major distraction. One of the best ways to reduce distractions from mobile devices is to assess and alter your notification settings. By having a lot of notifications constantly coming in from all over the Internet, you may find that you spend more time checking your phone than you do focusing on your work-related tasks. By limiting the amount of notifications, you won’t need to worry about checking your phone as much and it can help you stay on-task. 

Don’t – Surf Social Media in Your Virtual Meetings

Most people nowadays have some type of social media presence; and many times people check it in their downtime at work. Unfortunately, many people don’t wait for downtime. Virtual meetings are tough on people sometimes. It sure beats sitting in a boardroom, but because of the virtual nature of meetings, people who don’t have much to do in the meeting can be added to the roster. If you are in a meeting, you need to pay attention, even if the meeting isn’t for you. Scrolling through Instagram is entertaining, but it won’t help you professionally most of the time. 

Smartphones can be a great tool or a major distraction, it all depends on how the user chooses to use them. At Reciprocal Technologies, we can help you improve your mobile strategy with comprehensive mobile device management (MDM) tools, work profiles for mobile, and even VoIP-fueled mobile calling. If your organization needs some attention to its mobile strategy, give us a call today at 317-759-3972.

from: https://reciprocaltech.com/blog/the-dos-and-don-ts-of-smartphone-use-for-business/